GRIEVANCE REDRESSAL POLICY
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Jubilee – Luxury Senior Living designates the following Grievance Officer:
In case of any complaints or grievances, the user may contact us at
Name: Ms. Rajasi Dharia
Email: rajasi.dharia@lifeatjubilee.com
Phone: +91 95880 90516
Postal Address: Vyas House, 11th Floor, Alankapurishree CHS, 35 Rambaug Colony, Near Anand Nagar metro station, Kothrud, Pune – 411038
How to Raise a Grievance:
Any complaints, concerns, or grievances regarding content, privacy, or website functionality must be submitted via email or post. We will acknowledge your grievance within 24 hours and aim to resolve it within 15 working days.
Governing Law and Jurisdiction
The terms and conditions of this Policy shall be governed by Indian Laws and the courts at Pune, Maharashtra shall only have exclusive jurisdiction to resolve any disputes.